reading, writing and listening

This communication theme seems to be pretty big from the looks of my last few posts. Either I was writing about communicating or writing about writing and then yesterday, I was talking about listening.   I find that on the surface, all this looks pretty easy. I mean, how hard is it to tell somebody something? How hard is it really to write down what you think? But when you actually get down to it, past the obvious —  you’re pretty screwed from the start. It’s so easy to get it wrong and sometimes, you don’t even need to do much. The other person – the person at the other end of that communication channel can do it for you.   I am not saying it’s their fault – by no means. I am just saying that communication is hard in the sense that there’s so much to pay attention to, so much to consider and weigh and balance off. Phraseology, how the emotion can come across, the nuance of a particular word when there are three other word choices you can use, brevity. When you add the emotion you’re wrapped in,  into this equation, that adds a further dimension. And all of this has yet to account for the climate the reader/receiver of your communication may be in. Despite it all, by the time your message gets to the other side, there’s no guarantee they will read or hear or judge it the way you intend. They judge it the best they can, from where they are – mentally and emotionally. Nothing brings this whole debate quite to light as the email medium does, for me at least. I just think that the ease in which you can pop an email off, sometimes makes you take a less considered stand. Maybe. And the ease in which it’s received, might make you see more to the words than what is really there.   So, question. Are emails devoid of emotion … just words on paper? Or maybe, do emails contain emotion? And are they the writer’s emotion that we read into it or ours?

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About rowena morais

Media Communications and Editorial Specialist. With my strong professional network of contacts, I help individuals and organisations, particularly those within Human Resource and Technology, strengthen their skill-base and brand through compelling writing, beautiful design, content marketing and publishing. Let's talk.

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