When you are prepared for a phone call, meeting or when you draft your email/letter, be clear that much is conveyed. There is what you convey in what you speak/write about and also the manner in which you do so. Your manner, choice of words, body language, tone, response level and, conversely, words you do not speak and the ways in which you do not respond, all speak for you. For the most part, we are conscious of most of what we say and do. But we can’t always be so careful in how we come across.
The point in being prepared lies in :
- being able to take the conversation in the direction in which you intend – which you can’t do if you do not prepare adequately; and
- what this says about you and the impression you create consequently.
This is part of a series of 20 posts on How I Ensure I Respect Your Time